Ownership and Scope
Hugh Morrison-Thomas is the sole owner and operator of euphony.co.nz (the site). This page informs you of our policies regarding the collection and use of your personal information, as well as our code of ethics.
Code of Ethics
At Euphony we value transparency. If you feel a complaint has not been resolved in discussions with us, you should contact the organisations listed below. As a member of these professional bodies I am bound by their respective code of conduct and professionalism standards, which are available on their websites.
New Zealand Speech-language Therapists’ Association - https://speechtherapy.org.nz/for-whanau/raising-a-concern/
New Zealand Audiological Society - https://audiology.org.nz/complaints-process/
Educators in Performance and Communication - https://www.speechnz.co.nz/epc/
In addition to these, Euphony strives to consistently attain a high standard of practice following Best Practice Guidelines and Evidence Based practice in assessment, therapy and teaching. In practical terms this means …
Timely communication with you.
Quality teaching using a range of unique approaches aimed at getting the best for your child.
Organised lessons with clear objectives and learning outcomes.
A safe and welcoming environment to learn in.
Engaging lesson activities that should motivate your child to want to further their learning.
A commitment to resolving any disputes or conflicts that arise.
In turn, we expect the following of you.
Timely communication and payment of fees within one month of the date of invoice.
A commitment to resolving any disputes or conflicts that arise.
Notification of absences in advance (one week for planned or within 8 hours for unplanned illness). Lessons will be charged for and not rescheduled for non-attendance without suitable notification prior.
Acceptance of our behaviour management policy outlined below.
Ongoing monitoring and support of students learning at home.
Behaviour management policy
Written and verbal praise reinforcing positive behaviour - including tangible rewards for ongoing good behaviour (e.g. stickers, etc.).
Prevention of distraction.
Redirection back to task for minor … (e.g. talking off topic).
Directed to do an individual activity away from the group to refocus and/or give space to self-regulate any emotions (e.g. continued distraction of others).
Removal of student from others in group for remainder of lesson to complete a calming and contained activity. Verbal discussion will be used with student to rectify situation and written follow-up with parent (text or email) notifying them of the situation (e.g. defiant or obstructive behaviour). This may require changing the student’s learning environment and focusing on keeping the lines of communication open to resolve any problems.
Removal of student from the immediate learning environment. The student’s parent will be phoned during or immediately following the lesson for their support with the situation.
Privacy Policy
We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that we deem important or of interest.
Be aware that articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
The security of your personal information is important to us, but while we strive to use commercially acceptable means to protect your personal information no method of information transmission or electronic storage is 100% secure. For this reason, we cannot guarantee its absolute security. If you are concerned about the accuracy or security of your personal information, you can request an exported file of your personal data and/or request we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
This policy is effective as of 1 June 2024 and will remain in effect until it is reviewed. We reserve the right to change or update our Privacy Policy at any time. Your continued use of the services and website constitutes your acknowledgment and acceptance of this policy. If any changes are made to the Privacy Policy notification by email will be made to those individuals who have submitted their details to our service and by placing a prominent notice on our website.
If you have any questions about this Privacy Policy, please send us an email.
Operation and Compliance
Euphony strives to achieve excellence in all aspects of its business, in the services it provides and the relationships it builds with the Nelson community. Operatives of Euphony are bound by the codes of conduct stated by each of its associated organizations.
Declared conflicts of interest are indicated below with appropriate measures indicated for managing any conflicts identified.
Provisional Audiologist in Private Practice: unable to test hearing or provide hearing amplification in a private capacity.